He is sitting in front of me. Clean shaven, in a stark white shirt. Looks a little tired. But you can see right away – he is a professional.
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I enjoy meeting the clients on their ground. It provides an opportunity to get the company’s “feel”. Sense things that are usually not spoken. Important things.
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What is the main challenge of my work?<\/p>\n\n\n\n
From the outside it seems quite simple. There is a job opening. And a bunch of candidates’ CV’s. Take it and match it! In addition, there is a crisis (there is always some kind of crisis \ud83e\udd26\ud83c\udffb\u200d\u2640\ufe0f) and everyone desperately needs employment. There is no need to motivate , just to pay the salary!
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Why on Earth we need to put together a project team of 4 people, of which only one works with actual CVs, in order to make one placement? What are the rest of them doing?<\/p>\n\n\n\n
\u201cDo you have a psychologist in your team?\u201d There was hope in client’s eyes.
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He was appointed as a general manager just recently. Before that, he worked on a completely different continent. It immediately became clear to me that he was not at all ready to face the mentality of local employees.
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\u201cOrder and accuracy is everything! It is extremely important! The documents should always be in order, it goes without saying. But I am much more concerned about the psychological state of the employees. Their well-being and development. Their passion for work. Papers are not the main thing. So please find me a psychologist.\u201d
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How very interesting! Company HR director, based in London, who is taking part in the selection process as well, told us something completely different: “Our employees love the company and are happy with everything. We have a lot of trouble with paperwork and problems with the authorities because of it. We need a person who can deal with the legal side of HR. Find us a candidate with legal background.”
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GM sighs: \u201cYes, we had one candidate refered to us by HR in London. Very methodical. Boring. Of course I rejected him. I don\u2019t think he suits us. We need a professional. \u201d
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What is true for one is not so true for another.
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Fit the square peg in a round hole. Match the unmatched. Combine all the spoken and unspoken criteria in one person.
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That’s what customers expect from us.
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Guess what the candidates expect?<\/p>\n\n\n\n
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